One consultant. Not a team.
Which means you work with the same person who read your problem, built the fix, and will answer when you email back.
Built for businesses that have outgrown chaos but can't justify a full-time ops hire.
PulseOps is Jon Skalski. I work with small and mid-size businesses on the operations problems they've been living with too long: data that doesn't add up, CRMs nobody actually uses, manual work that should have been automated two years ago, and the general sense that something is off but you're not sure where.
I've been in operations since 2019 — first as a practitioner, then as someone businesses started calling when their own ops started breaking. For the last 4 years that's been consulting work: mostly service businesses that have outgrown their original setup. I work in HubSpot, Zapier, Make, Monday.com, Notion, Airtable, and an expanding list of AI tools. What I've learned is that most ops problems aren't actually software problems. They're process problems, or design problems, or "nobody ever set this up correctly in the first place" problems. The software is usually fine. The setup is usually not.
The blog is where I put everything I know for free. If you'd rather have someone else do it, that's what the contact form is for. You can also find me on LinkedIn.
A few things that are actually true about working with us.
Not the things that go in a brochure. The things someone should tell you before you get on a call.
You work with the same person every time. There's no handoff to a junior consultant three weeks in. The person who reads your problem is the person who fixes it.
We bill for work, not for presence. If a problem takes one conversation to solve, that's what you pay for. No retainer for ongoing work that doesn't need to be ongoing.
The blog is genuinely free. No email gate, no lead magnet, no upsell buried at the end. If the answer's there, take it and don't call us.
If we can't help, we'll say so. Not every ops problem needs a consultant. If yours doesn't, we'll tell you that too.
Have an ops problem? Tell us what's broken.
No pitch deck required. One sentence is enough to start.